Pause or resume service
Use this route as the front door for pause requests, seasonal changes, and membership reactivation when live recurring billing is connected.
Request a pauseRecurring Support Hub
Manage memberships and recurring add-ons from one stable route
This page is designed to stay simple: clear status actions, direct paths into recurring products, and a predictable management route for future billing automation and agent-assisted support.
Canonical subscription routes
Keep recurring-product actions on explicit routes so customers, support staff, and future AI agents can change plans without guessing where to go next.
/subscriptions/Primary subscription hub and management overview.?sku=PDS-DAYSCHOOL-SCOUpgrade or compare the DaySchool membership.?sku=PDS-BUS-MONTHLYAdd or change the Dog School Bus route./contact/?subject=billing-supportFallback route when billing help needs a human handoff.
Upgrade or downgrade
Move between service levels without restarting the whole buying journey. Product detail routes stay available for comparison and plan selection.
Review membership optionsUpdate payment details
Reserve this action for the future HubSpot Payments or Stripe portal connection. Until then, keep the support path obvious and trusted.
Update payment methodAdd transport support
Recurring transport is often the easiest upgrade for busy families. Keep that add-on a first-class path instead of burying it in support copy.
Add the Dog School BusWhat goes live later
- Recurring billing portal for pause, resume, cancel, and payment updates.
- Subscription status data pulled from HubSpot Payments or Stripe.
- Event logging for support teams and future agent actions.
What is stable right now
- The route and page IA for subscription management.
- Links into membership and transport product detail pages.
- Human support fallback for billing-sensitive requests.